Please find answers to the most common questions.
Q. Do I need a special license to drive one of your motorhromes?
A. No, all you need is a full standard UK driving license and you must be over 21 year of age and have been driving for 2 years without accidents.
Q. Do you impose a mileage limit on your motorhomes?
A. No, we offer unlimited mileage on all of our hires.
Q. Can we bring our dog with us?
A. Yes you can in some vehicles, we charge £20 per dog per hire and please let us know the number and the size of any dogs that you will be bringing when you are booking so that we can ensure that the motorhomes are suitable to accommodate them. We advise no more than 2 small dogs.
Q. Will I be shown how to use everything in the motorhome before we set off?
A. Of course, we give a detailed demonstration of how everything works when you collect your motorhome, The handover takes approx 1 hour maximum and each vehicle contains a handbook.
Q. I would like to hire a motorhome for 4 nights, is this possible?
A. Yes you can, for short breaks we have a 3 night minimum hire, we try to be as flexible as possible to accommodate your needs so for short or long breaks please contact us with your requirements and we will give you a bespoke quote.
Q. Is there a list of caravan and motorhome sites we can book?
A. If you look on our links page As part of the Camping and Caravanning Club’s Privilege Scheme you have access to over 110 participating campsites, at discounted rates, throughout the duration of your hire period’.
Q. How old are your vehicles?
A. All of our vehicles are 2015 or newer. All have private plates & fun names too!
Q. Do you hire all year?
A. Yes we hire all year round and our vehicles are all weather vehicles with central heating up to 30 degrees which is as hot as home.
Q. If I want to return the motorhome a day early can I get a refund?
A. Sadly no as the insurance and other costs still have to be paid along with our cleaning and valetting staff.
Q. I dont have bills in my name at my address for the last 3 months is that a problem?
A. Yes it is you can’t get insurance without these proofs of ID and therefore cannot rent a motorhome from us. No exceptions all paperwork must be complete and up to date if unsure contact us first.
Q. If I need to fill up the autogas LPG where and how do I do this?
A. Have a look at this website to find your local station https://www.drivelpg.co.uk
Q. Is there a minimum hire period?
A. Yes in high season it’s 7 days minimum hire, mid and low season we do a minimum of 3 and 4 day hires, we send out Motorhomes on Mondays and Fridays, you can hire Fri Sat Sun or Mon to Thurs.
Q. Is there a certain time I have to collect and return the motorhome?
A. Yes – Our collection times are 3.00 p.m. to 5.00 p.m. and return times are between 9.00 a.m. and 11.30 a.m. These times can vary and we do our utmost to try and get you away as early as possible on your day of departure, but do ask that you return on time so that we can do the same for the next hirer. During low season, vehicles can often be collected and returned at mid day.
Q. Is there a TV in the motorhome?
A. Yes flat screen digital TV/DVD/CD/RADIO units are fitted as standard.
Q. Is there kitchen utensils in the motorhome?
A. Yes, Crockery, cutlery and kitchen utensils are included. As is washing up liquid. Dish cloth, tea towel, kitchen roll, cleaning fluid & toilet roll.
Q. Is bedding and towels supplied in the motorhome?
A. Bedding & towels can be supplied for an extra cost. Due to time and laundry costs we ask that you pay a small fee for this service and of course you can bring your own bedding if you prefer, we also request you do not sleep directly on our bamboo silk mattress protectors they are easily pilled, you must use a fitted sheet on top our our mattress protector.